Michael Elliott, EVP People, JetBlue


Key Takeaways

  • Engaging, recognizing, and retaining employees is critical to JetBlue’s mission of making air travel more human.
  • After 14 years, the company needed a “booster shot” for their corporate values
  • Partnering with Globoforce, JetBlue realized 50,00 recognition moments that translated into 10% increase in recognition scores, 2% increase in engagement, and 3% increase in retention
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