Much of what has traditionally been labeled as the “softer” side of workplace culture – like civility, thriving, and playing to peoples’ emotions – are now coming to forefront as part of the #WorkHuman movement. HR practitioners and business leaders know—innately—how important they are to a thriving business. But now we are beginning to see the tangible ROI and benefits of focusing on new, more human workplace practices.
In fact, these benefits exist no matter what industry you’re in, as outlined in a new SHRM Foundation report written by WorkHuman speaker Christine Porath and sponsored by Globoforce:
Studies of more than a dozen organizations across a wide variety of industries (including health care, financial services, maritime, energy, nonprofits, manufacturing, mining and education) have demonstrated that when people are thriving at work, their job performance improves, and they become good organizational citizens, going above and beyond the call of duty. Some of the most valuable benefits that move from thriving individuals to the organization are vitality, learning, good health, effective leadership and positive work/life balance.
Christine has studied the affect of thriving on white-collar employees, which are:
- 32% more committed
- 72% more satisfied with their job
- 25x less burned out
And the affect of thriving on blue-collar employees was found to be even greater:
- 37% better on a team
- 39% better in a safety performance
- 89% better on innovation
- 79% more committed
What do we mean by thriving? Christine writes that to thrive is to both feel truly alive every day and to be learning and growing. It’s a renewed focus on people’s physical, cognitive, and emotional energies.
Helping employees thrive doesn’t necessarily mean spending budget that you don’t have. Here are seven tips from the report:
- Share information about the organization and its strategy. “Access to strategic and financial information helps employees do their own jobs effectively and provides them with a broader, more holistic picture of the company’s health.”
- Provide decision-making discretion and autonomy. When Gap tried ROWE (Results-Only Work Environment), productivity increased by 21% and turnover decreased by 50%.
- Create a civil culture and positive relationships. “Giving thanks, acknowledgement, attention and feedback is civility in its finest form.”
- Value diversity and create an inclusive atmosphere. By inviting more perspectives, organizations perform better and are able to recruit top talent.
- Offer performance feedback. By focusing on positive crowdsourced feedback and connecting recognition to your company’s core values, you give employees more opportunities to learn and thrive.
- Provide a sense of meaning. People have an innate desire to connect their day-to-day work to the goals of the organization. One way to do this is to give more employees the chance to meet and engage with end users.
- Boost employee well-being. Even without a large budget, you can offer employees information about self-care in lunchtime meetings or encourage people to form groups and tackle fitness challenges together.
By focusing on these seven strategies, you can begin to move your culture in a more positive direction—one that is more caring and human.
If you want to dive deeper into any of these tips, I invite you to download the full report to read more examples of companies that have found success.
[New Report] 7 Ways to Help Your Employees and Company Thrive @SHRMfoundation @porathc #workhuman
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