Healthcare: Baystate Health & AtlantiCare


Jennifer Faulkner, VP, Team Member Engagement, Baystate Health

Roseann Kobialka, AVP Organizational Development, AtlantiCare


Key Takeaways

  • Healthcare is a 24x7 “giving” profession; employees are doing amazing, profound things every day
  • Social recognition provides tools to facilitate recognition across the enterprise: physicians, nurses, support, kitchen, groundskeepers
  • Healthcare is in a time of great change and social recognition is a part of the “change toolkit"
  • Looking at data to see if healthcare workers are recognizing outside of team – building and enhancing relationships
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